Assertive vs. Aggressive

How do you differentiate between being assertive and being aggressive?

Comments

[Maria]

Often, the line between assertive and aggressive is not so much a matter of content, but an issue of tone. (Or, it’s not what you say, but how you say it.) I think most of our conflicts in this area arise from how the message is relayed and received. Thanks for shedding light on this important topic that affects us all, both in the workplace and with our personal relationships.